Business Professional IT Support Package
Our Business Professional IT Support package is designed for small to medium businesses that want a predictable IT spend combined with quality IT support.
In return for paying a fixed, capped monthly cost your business receives the benefits of having a full IT Department on standby.
This support package lets you focus on managing and growing your business by letting us take care of all your IT needs.
Included is Pro-active monitoring of all your networked devices – This reduces break-fix levels considerably. Monthly reporting is available.
A dedicated team of experienced technicians on standby, ready to support you and your business.
Unlimited Remote & Unlimited Onsite Support – One fixed, capped monthly fee provides you with all the IT Support your business will need.
Proactive monthly maintenance carried out on networked devices. This includes patch updates, virus scan updates, Windows updates, ensuring backups are working correctly and much more.
Up to 80% of issues are resolved remotely, meaning quicker response times and less unscheduled downtime for your business. No more waiting around for a technician to arrive and spend time diagnosing and then resolving a problem. Our monitoring software lets us know whats happening often before you are even aware!
Lets you focus on your business: We are your IT watchdog, enabling you to focus on your core business activities instead of managing a network or its problems
Prevention of network problems and failures: Through early detection of impending issues, we can work to resolve many issues before they can affect your network and your employees’ productivity.
Reduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.